In the high-pressure world of hospitality, connecting with guests while managing the demands of daily service can be challenging. We provide workshops and courses to help teams in hotels, restaurants, and customer service roles enhance both their guest interactions and their own well-being.
Our workshops and courses equip your team with practical skills to connect more effectively with customers and techniques to manage stress in fast-paced environments.
Through mindfulness practices, participants will learn how to stay present, respond thoughtfully, and maintain calm under pressure, leading to improved service and overall guest satisfaction.
Led by experienced facilitators, your team will leave with actionable tools to build stronger guest relationships, handle stressful situations with ease, and create a more positive work environment.
The hospitality industry faces some of the highest burnout rates, driven by long hours, high guest expectations, and fast-paced demands. Mindfulness is a solution—helping employees manage stress, boost resilience, and combat burnout.
With high turnover rates in hospitality, mindfulness boosts employee well-being and job satisfaction, helping reduce turnover and build a more committed, stable workforce.
Stressed or disengaged employees are less likely to provide positive guest interactions. Mindfulness helps staff remain calm, focused, and emotionally aware, leading to better guest experiences and higher satisfaction ratings.
“REMiND provided our Auckland team with an insightful introduction to mindfulness, highlighting the importance of meditation and the science behind it all. Our team was able to learn how to be more present, aware, and focused in our every day life. Thank you for creating a supportive learning environment that allowed our team to ask questions, share experiences, and develop a deeper understanding of mindfulness.”
We had a team workshop and starting the day with a Remind session was the best idea. We focused on a clear mind which would then help us to focus, at the end of the session I definitely felt ready for the day. The inclusive and warm vibe helped me feel comfortable to really get involved. The approach of introducing a breathing or meditation practice to my lifestyle was made easy. Really enjoy it! :)!
In the high-pressure world of hospitality, connecting with guests while managing the demands of daily service can be challenging. We provide workshops and courses to help teams in hotels, restaurants, and customer service roles enhance both their guest interactions and their own well-being.
Our workshops and courses equip your team with practical skills to connect more effectively with customers and techniques to manage stress in fast-paced environments.
Through mindfulness practices, participants will learn how to stay present, respond thoughtfully, and maintain calm under pressure, leading to improved service and overall guest satisfaction.
Led by experienced facilitators, your team will leave with actionable tools to build stronger guest relationships, handle stressful situations with ease, and create a more positive work environment.
